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Trustpilot Reviews & Ratings

Run Trustpilot Reviews Scraper through the hosted Apify Actor and read its results

Trustpilot Reviews & Ratings

AI-generated

Summary

Runs the Trustpilot Reviews Scraper via the hosted Apify Actor, supporting both running new scrapes and reading existing runs. Allows configuring company URLs/domains or names, review content types, filters, and execution modes. Returns the Actor's dataset items enriched with run metadata, optionally including summary and error diagnostics depending on output mode.

Inputs

  • Company URLs or Domains — Actor input: Company URLs or Domains. Enter one company website, domain, or Trustpilot URL per line. Required if no company names are specified.
  • Company Names — Actor input: Company Names. Enter brand or company names, one per line. Required if no company URLs/domains are specified.
  • Content — Actor input: Select which content to retrieve: company information and reviews, only reviews, or only company information.
  • Maximum Reviews per Company — Actor input: Maximum number of reviews to fetch per company; 0 requests all available reviews.
  • Date Range — Actor input: Restrict reviews to a specific date range: all time or last 30 days, 3 months, 6 months, or 12 months.
  • Star Ratings — Actor input: Filter reviews by selected star ratings (1 to 5 stars).
  • Languages — Actor input: Comma- or newline-separated ISO language codes to filter reviews by language.
  • Reviewer Countries — Actor input: Comma- or newline-separated ISO country codes to filter reviews by reviewer country.
  • Verified Reviews Only — Actor input: If true, only verified reviews are returned.
  • Reviews With Company Replies Only — Actor input: If true, only reviews with company replies are returned.
  • Strict Company Name Match — Actor input: Enable strict matching of company names during scraping.
  • Add Review Insights — Actor input: Enable to include company-level review insights such as ratings and sentiment summary.
  • Include Company Details — Actor input: Include detailed company information in the output.
  • Compact Review Rows — Actor input: When enabled, returns compact review row format.
  • Sort Reviews — Actor input: Controls review sorting order: automatic (most recent), most recent, or most relevant.

Output shape

Output items correspond to dataset items retrieved from the Trustpilot scraper. Each input item triggers one run (or reads one run), returning multiple output items mapping to dataset entries enriched with metadata indicating the run ID and result truncation status. When 'Run, Rows and Diagnostics' output mode is selected, a single item returning run summary, errors, and rows is provided.

The operation runs once per incoming item, using the configured parameters for each. If the output mode is set to include diagnostics, the output is a single item containing the run ID, dataset ID, run status, array of rows, summary info, error info, and a truncated flag indicating whether more data is available. Otherwise, each dataset row is emitted as an individual output item. With continue-on-fail enabled, errors are caught and returned as items containing error messages.

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