CallRail Trigger
AI-generatedSummary
Polls CallRail for new or updated call events based on specified event type (call started or call completed), account, and optional company filters, emitting new call data found since the last poll.
Inputs
- Poll Times — Defines the schedule for how often the node should poll CallRail for new events, with options like every minute, hour, day, week, month, custom cron expression, or custom intervals.
- Event (required) — Selects which call event type to listen for: 'Call Started (Pre-Call)', emitting all calls including in-progress ones, or 'Call Completed (Post-Call)', emitting only completed answered calls with detailed data.
- Account (required) — The specific CallRail account (location) to monitor for call events. Populated dynamically via the CallRail API.
- Company — Optionally filter to a particular company within the selected account. Leave empty to receive events from all companies.
Output shape
a list of call records as JSON objects representing calls that started or completed since the last poll, filtered by the selected event type and company (if set).
The node keeps track of previously emitted call IDs to avoid duplicates, storing up to 500 recent call IDs. On initial run, it polls calls from the last hour. Call data includes fields like caller ID, tracking number, campaign info, call duration, recording, tags, and lead data depending on event type. If no new calls are found, no data is emitted.
Examples
Example 1: Trigger when any call starts on a given account and company to capture initial call details.
Set Event to 'Call Started (Pre-Call)', select the Account and optionally a Company, and specify Poll Times as desired.
Example 2: Trigger only when calls complete to process detailed call results including recordings and lead data.
Set Event to 'Call Completed (Post-Call)' with the appropriate Account and optional Company filters, adjust Poll Times for frequency.