Filter Case Soar icon

Filter Case Soar

Filter case information by case code from Soar API

Filter Case Soar

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Overview

This node retrieves detailed case information from the Soar API based on a provided case code. It is useful in scenarios where users need to fetch and filter case data dynamically within an n8n workflow, such as automating case management or integrating case details into other systems.

Use Case Examples

  1. Fetching case details by entering a specific case code to automate case tracking.
  2. Integrating Soar case information into a dashboard or reporting tool by retrieving case data programmatically.

Properties

Name Meaning
Case Code The code of the case to retrieve, used to specify which case's details to fetch from the Soar API.

Output

JSON

  • success - Indicates if the case information retrieval was successful (true or false).
  • caseCode - The case code used in the request.
  • statusCode - HTTP status code returned from the Soar API.
  • data - The detailed case information returned from the Soar API when the request is successful.
  • error - Error message if the request failed.
  • response - Additional response data or error details from the Soar API if the request failed.

Dependencies

  • Soar API credentials including an API token and API URL

Troubleshooting

  • Common issues include invalid or missing case codes, incorrect API credentials, or network issues causing request failures.
  • Error messages include HTTP status codes and detailed response data to help diagnose issues.
  • If the node is set to continue on fail, it will output error details instead of stopping the workflow.

Discussion