Overview

This node retrieves case information from the Soar API by using a provided case ID. It is useful in scenarios where users need to fetch detailed data about specific cases managed within the Soar platform, such as incident response or case management workflows. For example, it can be used to automate the retrieval of case details for further processing or reporting.

Use Case Examples

1. Fetching case details by case ID to display in a dashboard.
2. Automating incident response workflows by retrieving case status and data from Soar.

Properties

Output

JSON

• success - Indicates if the case information was successfully retrieved (true or false).
• caseId - The ID of the case requested.
• statusCode - HTTP status code returned from the Soar API request.
• data - The detailed case information returned from the Soar API when the request is successful.
• error - Error message if the request failed.
• response - Additional response data or error details from the API if the request failed.

Dependencies

• Requires Soar API credentials including an API token and API URL.

Troubleshooting

• Common issues include invalid or expired API tokens, incorrect case IDs, or network connectivity problems.
• Error messages include HTTP status codes and detailed API response data to help diagnose issues.
• If the node is set to continue on failure, it will output error details instead of stopping execution.