FlowbotAI Update Ticket Trigger icon

FlowbotAI Update Ticket Trigger

Triggers when someone updates a ticket in FlowbotAI.

FlowbotAI Update Ticket Trigger

AI-generated

Summary

Trigger a workflow when a ticket is updated in FlowbotAI, filtering events by one or more selected FlowbotAI agents and identifying the trigger with a custom tool name.

Inputs

  • Agent(s) (required) — Select one or more FlowbotAI agents to filter events to only those triggered by these agents.
  • Tool Name (required) — Specify a custom name for this tool used for identification in the FlowbotAI backend.

Output shape

A single output that emits incoming webhook event data as JSON when a ticket update is detected matching the specified agents.

The trigger listens via a webhook that FlowbotAI calls on ticket updates. Workflow data includes the full webhook JSON payload. Authentication is verified via headers to ensure validity of incoming events.

Links

Discussion