tawkto

n8n community node for Tawk.to live chat integration - trigger workflows on chat events and interact with the Tawk.to REST API

Package Information

Released: 7 mo ago
Downloads: 10 weekly / 25 monthly
Latest Version: 0.1.1
Author: Arpit Abhyankar

Available Nodes

Tawk.to icon
Tawk.to
Interact with the Tawk.to REST API
Tawk.to Trigger icon
Tawk.to Trigger
Starts the workflow when a Tawk.to event occurs

Documentation

n8n-nodes-tawkto

This is an n8n community node package for Tawk.to — a popular free live chat platform.

It provides a Trigger Node that starts workflows when Tawk.to events occur (via webhooks), and a Regular Node for interacting with the Tawk.to REST API.

n8n is a fair-code licensed workflow automation platform.

Installation

Follow the installation guide in the n8n community nodes documentation.

npm package name: n8n-nodes-tawkto

Nodes

Tawk.to Trigger

Starts a workflow when a Tawk.to event occurs. Uses webhooks — no polling required.

Supported events:

  • Chat Started — Triggered when the first message in a chat is sent
  • Chat Ended — Triggered when a conversation concludes
  • Chat Transcript Created — Full transcript sent after a chat ends (after ~3 minutes of inactivity)
  • Ticket Created — Triggered when a new support ticket is generated

Setup:

  1. Add the Tawk.to Trigger node to your workflow
  2. Select which events should trigger the workflow
  3. Activate the workflow — this generates a Webhook URL
  4. Copy the Webhook URL and paste it in your Tawk.to dashboard: Administration > Settings > Webhooks
  5. (Optional) Add the Tawk.to Webhook API credential with your webhook secret to enable HMAC-SHA1 signature verification

Tawk.to

Interact with the Tawk.to REST API.

Note: The Tawk.to REST API is currently in private beta. You need to request access through the Tawk.to developer portal. Approval is typically granted within 24 hours.

Supported resources and operations:

  • Agent — Get Current Agent
  • Property — List Properties
  • Ticket — List Tickets (with filters for status, date range)

Credentials

Tawk.to Webhook API

Used for HMAC-SHA1 signature verification on incoming webhooks (optional but recommended).

  • Webhook Secret — Found in your Tawk.to dashboard under Administration > Settings > Webhooks

Tawk.to API

Used for REST API operations (required for the Tawk.to regular node).

  • API Key — Your Tawk.to REST API key (requires beta access approval)

Authentication uses HTTP Basic Auth with the API key as the username and an empty password.

Resources

License

MIT

Discussion