Package Information
Documentation
n8n-nodes-whatsplaid
This is an n8n community node. It lets you use the Whatsplaid API in n8n workflows.
Whatsplaid is a WhatsApp conversation platform for customer service, qualification, and sales automation.
The node respects the capabilities available in each account instead of assuming that every operation is enabled.
n8n is a fair-code licensed workflow automation platform.
Installation
Operations
Credentials
Compatibility
Usage
Resources
Version history
Installation
Follow the installation guide in the n8n community nodes documentation.
Operations
Account
- Get Capabilities
- Get Modules
- Get Store
- Inspect Data Source
AI Agent
- Get or update the editable company prompt
- Get or change the AI agent state for a conversation
Contacts
- Create or update a contact
- Get or list contacts
- Add or remove tags
- Update custom fields
Conversations and Messages
- List conversations initiated by contacts
- List conversation messages
- Send a text reply while the WhatsApp service window is open
Human Handoff and Tickets
- Request human handoff
- List and inspect human-service tickets
- Close a ticket
Products and Orders
- Search or retrieve products through the configured data source
- Search or retrieve orders through the configured data source
Credentials
Create a Whatsplaid API credential and enter the access token issued for your company. The token is sent
as a Bearer token and is stored by n8n as a password field.
The credential test calls GET /v1/capabilities. A successful test confirms both authentication and access
to the public API.
Compatibility
This package is built with the official n8n-node tool and validated through GitHub Actions with Node.js 24.
Usage
Start with Account > Get Capabilities. Its response reports whether contacts, replies, conversations,
handoff, products, orders, and other resources are available for the connected company. A workflow should
check these capabilities rather than infer access from the presence of the node.
Whatsplaid can only send a message as a reply to a conversation already initiated by the contact and while
the applicable WhatsApp service window is open. The node will not provide proactive messaging operations.
Resources
Version history
0.2.5: Standard n8n list pagination and optional-field collections.0.2.4: Correct n8n codex identifier and npm provenance publication.0.2.3: Codex identifier correction superseded by 0.2.4.0.2.2: Public support email for Creator Portal verification.0.2.1: GitHub Actions trusted publishing with npm provenance.0.2.0: Coverage of all actionable resources in Whatsplaid API 1.5.0.0.1.0: Initial development version with credentials, capability discovery, and store information.