Zoho TeamInbox Trigger icon

Zoho TeamInbox Trigger

Starts the workflow when Zoho TeamInbox rules occur

Zoho TeamInbox Trigger

AI-generated

Overview

This node triggers workflows in n8n when specific rules occur in Zoho TeamInbox, particularly when a new message is received or sent that matches defined conditions. It is useful for automating responses or actions based on incoming or outgoing messages within an organization’s Zoho TeamInbox environment. For example, it can trigger a workflow when a message from a certain sender or with specific content arrives in a selected inbox.

Use Case Examples

  1. Trigger a workflow when a new inbound message contains certain keywords in the subject or body.
  2. Start a process when a message is assigned to a specific team member in a particular inbox.

Properties

Name Meaning
Trigger On Specifies the event type that triggers the workflow, currently supports 'New Message'.
Organization Selects the Zoho TeamInbox organization (workspace) to monitor for messages.
Team Selects the team within the organization to monitor.
Inbox Selects the specific inbox (channel) within the team to monitor.
Event Specifies the types of message events that should trigger the workflow, such as outbound message, outbound reply, inbound message, or inbound reply.
Matching Condition Defines how multiple conditions are combined, either OR or AND.
Assignee Filters messages assigned to a specific team member.
From Filters messages by the sender's address.
To Filters messages by the recipient's address.
CC Filters messages by CC addresses.
Subject contains Filters messages whose subject contains specified text.
Message body contains Filters messages whose body contains specified text.
Rule Name Name of the rule created in Zoho TeamInbox to trigger the webhook.

Output

JSON

  • body - The JSON payload of the message event received from Zoho TeamInbox webhook.

Dependencies

  • Zoho TeamInbox OAuth2 API credentials

Troubleshooting

  • Webhook URL not registered in Zoho TeamInbox rules: Ensure the webhook URL is correctly set up and active in the Zoho TeamInbox rule configuration.
  • API request failures: Check API credentials and permissions for accessing Zoho TeamInbox workspace, team, and inbox data.
  • Rule creation errors: Verify all required parameters are provided and valid when creating the webhook rule.

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