NUACOM Trigger icon

NUACOM Trigger

Triggers a workflow when a NUACOM event occurs

NUACOM Trigger

AI-generated

Summary

Subscribes to a selected NUACOM event and starts the workflow with its webhook payload when the event matches the configured filters. Requires NUACOM API credentials; for Call Completed, emits only after the call has ended.

Inputs

  • Event (required) — Select Call Answered, Call Completed, Call IVR Option Selected, Call Initiated, Call Missed, Call Updated, Incoming Call, Message Received, Message Sent, or Voicemail Received.
  • Call filters — For applicable call events, optionally filter by direction, queue, and extension. When multiple filters are set, all must match. Extension matching checks answered-by and initiated-by fields, and the extension parsed from the local call channel.
  • Call Updated filters — For Call Updated, optionally filter by direction and update type: AI Analysis, Notes, or Tags.
  • IVR ID — For Call IVR Option Selected, optionally match the webhook payload's ivr_id.
  • Voicemail Box Name or ID — For Voicemail Received, optionally match the payload's extension field.
  • Message filters — For Message Received or Message Sent, optionally filter by SMS or WhatsApp channel and by text contained in the message content. Text matching is case-insensitive.

Output shape

A single n8n item containing the NUACOM webhook payload as JSON.

Events that fail any configured filter produce no workflow data. Call Completed subscribes to the generic call_event and only passes payloads where call_terminated is "1".

Links

Discussion