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Reply Trigger

Starts the workflow when Reply.io events occur

Reply Trigger

AI-generated

Summary

Starts workflows when specific Reply.io events occur, configuring webhooks for email, LinkedIn, sequence, or account health events.

Inputs

  • triggerOn (required) — Select the category of events to trigger on: All Events, Email Events, LinkedIn Events, Sequence Events, or Account Health Events.
  • events (required) — Select specific events within the chosen category. Supports wildcard options (e.g., email:*) or individual events like email_replied, linkedin_connection_request_accepted, etc.
  • includeProspectCustomFields — Whether to include the contact's custom fields in the webhook payload.
  • includeEmailText — Whether to include the reply email body (HTML, falling back to plaintext) inline in the payload as email_text. Applies to email_replied, reply_categorized, and email_auto_reply events. When off, only a signed reply_message_url is delivered.

Output shape

A single record containing the webhook event payload.

The payload includes event details and contact information. When includeEmailText is false, the reply body is not included; only the signed reply_message_url is provided.

Examples

Example 1: Trigger on all email events.

triggerOn: All Events; events: ['*']

Example 2: Trigger only when an email is replied to.

triggerOn: Email Events; events: ['email_replied']; includeEmailText: true

Example 3: Trigger on LinkedIn connection requests and replies.

triggerOn: LinkedIn Events; events: ['linkedin_connection_request_sent', 'linkedin_message_replied']

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