Respond.io Trigger
AI-generatedSummary
Trigger workflows on specified Respond.io events such as new incoming or outgoing messages, contact updates, conversation status changes, and call endings by selecting the relevant event type and filtering options.
Inputs
- Trigger on (required) — Select the event type to trigger on, such as new incoming message, new outgoing message, contact updated, conversation opened, etc.
- Event Source — Filter triggers by event source channel; applicable for Conversation Opened, Conversation Closed, and New Outgoing Message events.
- Message Type — Filter by message types for New Incoming Message or New Outgoing Message triggers, allowing selection of specific message formats like text, attachment, email, quick reply, etc.
- Contact Field Type (required) — Specify whether to monitor standard or custom contact fields when triggering on Contact Updated events.
- Select Contact Fields (required) — Choose which contact fields to monitor for changes when Contact Field Type is set; triggers workflow only on updates to these fields.
Output shape
a list of event data objects corresponding to the selected trigger event type
The output contains event data matching the specified trigger conditions. Not all events support all filters; some filtering options appear conditionally based on trigger event type. The trigger listens continuously and activates the workflow upon receiving matching events from Respond.io.