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Zoho SalesIQ Trigger

Starts the workflow when a Zoho SalesIQ webhook event is received

Zoho SalesIQ Trigger

AI-generated

Summary

Registers a Zoho SalesIQ webhook and starts the workflow when a selected event is received. Choose Data for conversation and visitor events tied to one or more apps, or Administration for operator and department events; additional event keys can be supplied for either type.

Inputs

  • Webhook Type — Select Data (default) or Administration to choose which event list applies.
  • Events — Select one or more conversation/visitor events for Data, or operator/department events for Administration. Defaults to Conversation Created or Operator Created, respectively.
  • Additional Events (Optional) — Add exact SalesIQ event keys. These are combined with selected events, with duplicates removed.
  • App Names or IDs (required) — For Data webhooks, choose SalesIQ apps (brands/chat widgets) to associate with the webhook. The options load from SalesIQ when available.
  • App IDs Fallback (Comma-Separated) — For Data webhooks, optionally enter app IDs when the app list cannot be loaded. IDs are trimmed and combined with selected apps.
  • Secured — Whether to request signature-based verification. Defaults to true.
  • Webhook Version — Payload version; defaults to 1 and is parsed as an integer when creating the webhook.
  • Failed Executions Retention (ms) — Retention period for failed execution records in SalesIQ. Defaults to 5184000000 ms; the UI declares a range of 604800000 to 5184000000 ms.

Output shape

One n8n item per received webhook payload entry, each containing method, headers, and body.

If the request body is an array, each element becomes an item; otherwise the whole body becomes one item. The node creates and deletes the remote webhook as it is activated or removed, and requires Zoho SalesIQ OAuth2 credentials with a screen name. Data webhooks require at least one app ID, and all webhook types require at least one event.

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