Overview
This node interacts with the Close CRM to retrieve SMS messages associated with a specific lead. The "Get Many" operation under the SMS resource fetches multiple SMS activities linked to a given lead ID. This is useful for users who want to review or process all SMS communications related to a particular lead within their sales or customer engagement workflows.
Practical examples include:
- Automatically fetching all SMS conversations for a lead to analyze communication history.
- Integrating SMS data into reporting dashboards or CRM enrichment processes.
- Triggering follow-up actions based on recent SMS activity for a lead.
Properties
| Name | Meaning |
|---|---|
| SMS Lead ID | The unique identifier of the lead in Close CRM whose SMS messages you want to retrieve. This is a required string input. |
Output
The node outputs JSON data representing the list of SMS messages retrieved from Close CRM for the specified lead. Each item in the output typically contains details about individual SMS activities such as message content, timestamps, sender and receiver information, and status.
No binary data output is involved in this operation.
Dependencies
- Requires an API key credential for authenticating with the Close CRM API.
- The node makes HTTP GET requests to the Close CRM endpoint
/activity/smswith a query parameter specifying the lead ID. - Proper configuration of the API base URL (
https://api.close.com/api/v1/) and authentication headers is necessary.
Troubleshooting
Common issues:
- Invalid or missing lead ID will result in no data or error responses.
- Authentication failures due to incorrect or expired API keys.
- Network connectivity problems preventing access to the Close CRM API.
Error messages and resolutions:
- 401 Unauthorized: Check that the API key credential is correctly configured and has sufficient permissions.
- 404 Not Found: Verify that the provided lead ID exists in Close CRM.
- 400 Bad Request: Ensure the lead ID format is correct and properly passed as a query parameter.
- Timeouts or network errors: Confirm network connectivity and API availability.