Actions7
Overview
This node interacts with the Tactical RMM API specifically for managing Alerts. It allows users to perform various operations such as retrieving an alert by its ID, creating new alerts, updating existing ones, deleting alerts, and working with alert templates. This node is beneficial in IT management workflows where automated monitoring and alert handling are required, enabling seamless integration of alert data into broader automation processes.
A practical example includes automatically fetching details of a specific alert by its ID to trigger follow-up actions like notifications or ticket creation in an IT service management system.
Properties
| Name | Meaning |
|---|---|
| Alert ID | The unique numeric identifier of the alert to retrieve, update, or delete. |
Note: The "Alert ID" property is used when the operation involves a specific alert, such as "Get Alert by ID", "Update Alert", or "Delete Alert".
Output
The node outputs the response from the Tactical RMM API as JSON data. For the "Get Alert by ID" operation, this JSON contains detailed information about the specified alert, including its properties as defined by the Tactical RMM system (e.g., alert status, timestamps, related device or system info).
No binary data output is produced by this node.
Dependencies
- Requires an active connection to the Tactical RMM API.
- Needs an API key credential configured in n8n to authenticate requests.
- The base URL for the Tactical RMM API must be provided via credentials.
Troubleshooting
Common Issues:
- Invalid or missing API key can cause authentication failures.
- Providing an incorrect Alert ID may result in "not found" errors.
- Network connectivity issues can prevent successful API calls.
Error Messages:
- Errors thrown by the node will include details from the API response.
- A typical error might indicate unauthorized access if the API key is invalid.
- To resolve, verify that the API key is correct and has sufficient permissions.
- Ensure the Alert ID exists and is correctly entered.
Links and References
- Tactical RMM Official Documentation (for API details and alert management)
- n8n Documentation on Creating Custom Nodes