WTS Chat

Overview

The node "WTS Chat" integrates with the WTS API to manage contacts, messages, sessions, panels, sequences, and chatbots. Specifically for the Contact resource with the Get All Contacts operation, it retrieves a list of contacts from the WTS system based on various filtering, sorting, and pagination options.

This node is beneficial in scenarios where you need to:

• Fetch all or filtered contacts from your WTS CRM system.
• Automate workflows that require contact data synchronization or processing.
• Retrieve contacts with specific statuses or created/updated within certain date ranges.
• Include additional details such as tags or custom fields for each contact.

Practical examples include:

• Exporting active contacts created after a certain date for marketing campaigns.
• Synchronizing contact lists with other systems by fetching paginated contact data.
• Filtering contacts by status (e.g., only archived contacts) for audit or cleanup tasks.

Properties

Output

The output is an array of JSON objects representing contacts retrieved from the WTS API. Each item contains the contact data fields as returned by the API, including any requested additional details like tags or custom fields.

• The json field holds the contact information.
• If "Include Details" options are selected, the output will also contain those nested details.
• No binary data output is produced by this operation.

Example output structure (simplified):

[
  {
    "json": {
      "id": "contact_id_123",
      "name": "John Doe",
      "email": "[email protected]",
      "phonenumber": "+1234567890",
      "status": "ACTIVE",
      "tags": [...],            // Present if Tags included
      "customFields": {...},    // Present if CustomFields included
      "createdAt": "2023-01-01T12:00:00Z",
      "updatedAt": "2023-02-01T12:00:00Z"
    }
  },
  ...
]

Dependencies

• Requires an API key credential for authenticating with the WTS API.
• The base URL used is https://api.wts.chat.
• No additional external dependencies beyond the WTS API and n8n's standard environment.

Troubleshooting

• Invalid API Key or Authentication Errors: Ensure the API key credential is correctly configured and has sufficient permissions.
• Empty or Missing Required Parameters: For example, if filters or pagination parameters are invalid or missing, the node may throw errors.
• Date Format Issues: Date/time inputs must follow the format YYYY-MM-DD hh:mm and respect the user's time zone.
• Pagination Limits: If auto pagination is enabled but max pages is set too high, the node might take longer to execute or hit API rate limits.
• API Rate Limits or Network Issues: Temporary failures connecting to the WTS API can cause errors; retry or check network connectivity.
• Error Messages: The node throws descriptive error messages wrapped as NodeApiError indicating the problem source, e.g., invalid email format when creating contacts or missing required IDs.

Links and References

• WTS API Documentation (Assumed official docs URL, replace with actual if known)
• n8n Documentation on Creating Custom Nodes
• General best practices for API Pagination

This summary focuses exclusively on the Contact resource's Get All Contacts operation as requested, based on static analysis of the provided source code and property definitions.