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hornet

Interact with hornet API

Actions452

Service Dashboard Contacts → Service Dashboard Contacts Post

AI-generated

Summary

Create or update a Service Dashboard Contact via POST

Inputs

  • object_id (required) — ID of the object (user, customer or partner) to act on; sent as a query parameter.
  • APP-ID (required) — Application identifier; sent as a request header.
  • user_id (required) — ID of the user/contact; sent in the request body.
  • type (required) — Contact type; one of it_director, helpdesk, sales, license_management, emergency, personal_contact, send_email_to_admin, subman_invoice_access; sent in the request body.

Output shape

The raw HTTP response from the hornet API (typically JSON).

Success or error status depends on the API; n8n will expose the response body and status code on the node’s output.

Examples

Example 1: Assign a helpdesk contact to a user

Set object_id to 12345, APP-ID header to your app key, user_id to 67890, type to helpdesk.

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