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Actions13

Conversation → Resolve

AI-generated

Summary

Resolve a conversation by toggling its status to resolved within a specific inbox and contact context.

Inputs

  • Contact Identifier (required) — Public contact identifier to identify the contact that owns the conversation.
  • Conversation ID (required) — ID of the conversation to resolve.

Output shape

a single JSON object with the API response representing the updated conversation status after resolving it.

Requires valid credentials configured with an inbox identifier. The response is the raw API JSON response for this action. Errors are thrown on failure unless the node is configured to continue on fail.

Examples

Example 1: Resolve a conversation

Set resource to Conversation, operation to Resolve, and provide the Contact Identifier and Conversation ID.

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