Actions7
- Organization Actions
- Ticket Actions
- Ticket Comment Actions
Ticket → Close Ticket
AI-generatedSummary
Close a ticket in an organization by its numeric ticket ID. Optionally include a comment with the close request.
Inputs
- Organization Name or ID (required) — Select an organization or provide its ID using an expression.
- Ticket ID (required) — Numeric ID of the ticket to close.
- Comment — Optional text sent as the comment when closing the ticket; an empty value is omitted from the request.
Output shape
A single item containing the API response for the close request.
The operation sends a POST request to close the specified ticket. With Continue On Fail enabled, errors are returned as items with an error field.