Overview

This node interacts with the Asterisk PBX system via the Asterisk REST Interface (ARI) to manage various telephony resources. Specifically, the 'Unmute Live' operation under the 'Recordings' resource allows users to unmute a live recording by specifying the recording name. This is useful in scenarios where a live recording was previously muted and needs to be resumed for audio capture without interruption.

Use Case Examples

1. Unmute a live call recording named 'SupportCall123' to resume audio capture during a customer support session.
2. Use the node to control live recordings dynamically in a call center environment, enabling or disabling mute as needed.

Properties

Output

JSON

• success - Indicates whether the unmute operation was successful.
• recordingName - The name of the recording that was unmuted.

Dependencies

• Requires an API key credential for authenticating with the Asterisk REST Interface (ARI).
• Needs the base URL of the Asterisk ARI endpoint configured in credentials.

Troubleshooting

• Ensure the recording name provided matches an active live recording; otherwise, the operation may fail.
• Check API credentials and base URL configuration if authentication errors occur.
• If the recording is not currently muted or does not exist, the unmute operation might return an error or no effect.

Links

• Asterisk ARI Recordings API - Official documentation for managing recordings via the Asterisk REST Interface, including unmuting live recordings.