Actions10
- Calling Actions
- Contacts Actions
- Team Members Actions
- Reports Actions
Calling → Make (V4)
AI-generatedSummary
Initiate an outbound call via CallerDesk API using version 4 of the click-to-call method.
Inputs
- Calling Party B — The phone number to call.
- Member ID — The identifier of the team member involved in the call.
- Deskphone — The deskphone number to use for the call.
- Call From DID — Boolean indicating whether to call from DID (Direct Inward Dialing) number; defaults to true.
Output shape
a list of JSON objects representing API responses from CallerDesk.
Each call attempt outputs a JSON object containing the server response or an error message if the operation fails. Multiple items are processed sequentially, returning an array of results.
Examples
Example 1: Make a call to a specific phone number via a team member's deskphone.
Set 'Calling Party B' with the destination number, 'Member ID' for the associated team member, optionally specify 'Deskphone', and confirm 'Call From DID' is true to initiate the call.