Chatlabs icon

Chatlabs

Interaja com a API do Chatlabs

Actions22

Chat → Encerrar

AI-generated

Summary

Close an active chat by its ID, optionally sending a final message to the client and a customer feedback request upon closure.

Inputs

  • ID do Chat (required) — ID of the chat to be closed.
  • Enviar Avaliação ao Cliente — Whether to send a customer feedback evaluation when closing the chat (default: false).
  • Enviar Mensagem Final — Whether to send the company's configured closing message to the client upon chat closure (default: false).

Output shape

a single JSON object representing the chat closure response

Returns the response from the POST /api/chat/{chatId}/close API endpoint. No pagination or additional fields are indicated.

Examples

Example 1: Close a chat with ID "12345" sending both the final message and the customer feedback request.

Set 'ID do Chat' to '12345', enable 'Enviar Mensagem Final' and 'Enviar Avaliação ao Cliente' checkboxes.

Links

Discussion