Actions66
- User Actions
- Client Actions
- Item Actions
- Item Type Actions
- Task Actions
- Service Actions
- Product Actions
- Order (OS) Actions
- Modality Actions
- Ticket Actions
- Property Actions
Ticket → Update
AI-generatedSummary
Update a specific Ticket record in Confirm8 by providing its Record ID and JSON data payload. Authenticate using Base URL, Bearer Token, X-API-DOMAIN, and X-APIKEY-TOKEN headers.
Inputs
- Base URL (required) — The base URL of the Confirm8 API, e.g., https://api.confirm8.com.
- Bearer Token (required) — The Bearer Token for API authorization (input is masked).
- X-API-DOMAIN (required) — The X-API-DOMAIN header value required by Confirm8 API.
- X-APIKEY-TOKEN (required) — The X-APIKEY-TOKEN header value for API authentication (input is masked).
- Record ID (required) — The unique identifier of the Ticket record to update.
- Data — A JSON string representing the data fields to update in the Ticket record.
- Filters — Optional JSON string to specify filters, though not applicable to update operation.
Output shape
a single JSON object containing success status, request metadata (normalized resource/operation, endpoint, full URL, method), applied relations, filters, and the updated Ticket data as returned from the API.
Requires Record ID and valid JSON data input; HTTP PUT is used. Errors during execution produce a failure JSON object or stop execution unless "Continue On Fail" is enabled.
Examples
Example 1: Update Ticket with ID '12345' to change its status
Provide Base URL, Bearer Token, API Domain, API Key Token, Record ID '12345', and a JSON string for Data such as '{"status":"resolved"}'.