Actions79
- Admin Actions
- Alert Summary Actions
- Backup Health Summary Actions
- Consumption Billing Analyzer Actions
- Customer Actions
- Event Actions
- Report - Cyber Resilience Actions
- Report - Endpoint Actions
- Report - Enterprise Workloads Actions
- Get Alert History Report
- Get Backup Activity Report
- Get DR Failback Activity Report
- Get DR Failover Activity Report
- Get DR Replication Activity Report
- Get Resource Status Report
- Get Storage Consumption by BackupSets Report
- Get Google Alerts Report
- Get Google License Usage Report
- Get Google Preserved Users Datasources Report
- Get Google Shared Drive Backup Activity Report
- Get Google Shared Drive Restore Activity Report
- Get Google Storage Consumption Report
- Get Google User Count and Status Report
- Get Google User Last Backup Status Report
- Get Google User Provisioning Report
- Get Google User Restore Activity Report
- Get Google User Workload Report
- Get M365 Alerts Report
- Get M365 Groups Backup Activity Report
- Get M365 Groups Discovery Report
- Get M365 License Usage Report
- Get M365 Preserved Users Datasources Report
- Get M365 Public Folder Backup Activity Report
- Get M365 SharePoint Backup Activity Report
- Get M365 SharePoint Site Discovery Report
- Get M365 Storage Consumption Report
- Get M365 Teams Backup Activity Report
- Get M365 Teams Discovery Report
- Get M365 User Count and Status Report
- Get M365 User Last Backup Status Report
- Get M365 User Provisioning Report
- Get M365 User Restore Activity Report
- Get M365 User Workload Report
- Report - Usage Actions
- Service Plan Actions
- Storage Region Actions
- Task Actions
- Tenant Actions
- Tenant Config - Enterprise Workloads Actions
- Tenant Config - inSync Actions
Customer → Get
AI-generatedOverview
This node interacts with the Druva MSP API to retrieve detailed information about a specific customer. It is useful in scenarios where you need to fetch customer data, optionally including their features, for further processing or integration within an automation workflow. For example, you might use this node to get customer details before generating reports or managing customer-related tasks.
Use Case Examples
- Retrieve a customer's details by their unique ID to display or process in a CRM system.
- Fetch customer information including features to analyze service usage or entitlements.
Properties
| Name | Meaning |
|---|---|
| Customer ID | The unique ID of the customer to perform the operation on. This is a required field and is selected from a dynamically loaded list of customers. |
| Include Features | A boolean flag indicating whether to include customer features in the response. Defaults to false. |
| Wrap Output Items | When enabled, wraps all output items into a single item containing an array to prevent the next node from executing multiple times. |
| Wrapper Property Name | The property name to use for the wrapped array of items in the output. Default is 'items'. This is only shown if 'Wrap Output Items' is enabled. |
Output
JSON
json- The main output object containing customer data retrieved from the Druva MSP API.
Dependencies
- Druva MSP API with an API key credential
Troubleshooting
- If the node fails to retrieve customers, ensure the API credentials are correct and have sufficient permissions.
- Errors related to missing or invalid Customer ID indicate that the selected customer does not exist or the ID is incorrect.
- If the 'Include Features' option is enabled but features are not returned, verify that the customer has features assigned in the Druva MSP system.
- When 'Wrap Output Items' is enabled, downstream nodes will receive a single item with an array; ensure they can handle this structure to avoid processing errors.