Overview

This node interacts with the Everest Transport Management System (TMS) to retrieve detailed information about a specific agent by their ID. It is useful in scenarios where you need to fetch agent data for further processing, reporting, or integration with other systems. For example, you might use this node to get contact details or status of an agent before assigning tasks or generating reports.

Use Case Examples

1. Retrieve agent details by providing the agent's unique ID to integrate with a CRM system.
2. Fetch agent information to display in a dashboard for monitoring agent activities.

Properties

Output

JSON

• id - The unique identifier of the agent.
• first_name - The first name of the agent.
• last_name - The last name of the agent.
• email - The email address of the agent.
• phone - The phone number of the agent.
• status - The current status of the agent.
• skills - List of skills associated with the agent.
• services - List of services the agent is associated with.

Dependencies

• Everest TMS API with an API key credential

Troubleshooting

• Ensure the provided Agent ID is valid and exists in the Everest TMS system to avoid 'Agent not found' errors.
• Check API credentials and network connectivity if the node fails to connect to the Everest API.
• If the node returns incomplete data, verify that the API user has sufficient permissions to access agent details.

Links

• Everest TMS API - Get Agent - Official API documentation for retrieving agent details from Everest TMS.