Actions15
Unassign Conversation
AI-generatedOverview
This node operation 'Unassign Conversation' removes the assignment of a WhatsApp conversation from a specific agent using the 4Jawaly API. It is useful in scenarios where a conversation needs to be unassigned from an agent, for example, when reassigning conversations or managing agent workloads.
Use Case Examples
- Unassign a conversation with Dialog ID 123 from agent with Account ID 456.
- Use batch size and timeout options to control request handling.
Properties
| Name | Meaning |
|---|---|
| Dialog ID | Identifier of the WhatsApp conversation to unassign. |
| Account ID | Identifier of the agent account from which the conversation will be unassigned. |
| Batch Size | Number of phone numbers processed per request (used in batch operations). |
| Timeout | Timeout duration in milliseconds for the API request. |
Output
JSON
success- Indicates if the unassign operation was successful.operation- The operation performed, here it is 'unassignConversation'.message- Success message confirming the conversation was unassigned.dialog_id- The Dialog ID of the conversation unassigned.account_id- The Account ID of the agent from whom the conversation was unassigned.raw_response- Raw API response data from the unassign request.
Dependencies
- 4Jawaly API key credential for authentication
Troubleshooting
- Ensure Dialog ID and Account ID are valid and exist in the system; invalid IDs will cause errors.
- Check API credentials and authentication method; incorrect credentials will cause authorization failures.
- Timeout errors may occur if the API is slow or unresponsive; adjust the timeout option accordingly.
- API error messages are propagated and should be reviewed for specific issues such as 'Dialog ID or Account ID not found'.