inSIM icon

inSIM

Manage SMS, contacts, campaigns, calls, and CRM with inSIM

Call → Qualify

AI-generated

Summary

Submits a qualification option to a live inSIM call using the specified Call ID, Option ID, and optional notes.

Inputs

  • call_id (required) — The unique ID of the call to qualify.
  • option_id (required) — The qualification option ID (obtained from the 'Qualification > Get Options' resource).
  • notes — Optional notes to attach to the qualification.
  • requestOptions — Batching, timeout, and proxy configuration for the request.

Output shape

The API response (typically an object with status or result data) returned as an item.

The operation requires valid Call and Option IDs. The API endpoint used is POST /api/v2/calls/qualify.

Examples

Example 1: Qualify an incoming call with a specific sales option

Call ID: '12345', Option ID: 'sales_qualified', Notes: 'Customer interested in upgrade'

Example 2: Apply a technical support qualification option

Call ID: '67890', Option ID: 'tech_support', Notes: 'Server outage reported'

Links

Discussion