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Ivanti Neurons for ITSM (Web Service)

Interact with Ivanti Neurons for ITSM using Internal Web Services

Actions3

Localization → Get

AI-generated

Summary

Get localized values for a specific field of a record in a defined business object within Ivanti Neurons for ITSM.

Inputs

  • Business Object Name (required) — The internal name of the Business Object (e.g. CI#, Incident#).
  • Record ID (required) — The unique identifier (RecId) of the record to retrieve localized values for.
  • Field Name (required) — The internal name of the field (e.g. Subject, Description) whose localized values are requested.
  • Options — Optional settings including batching parameters to throttle requests such as items per batch and delay between batches.

Output shape

A list of items where each item corresponds to a localized value record for the specified field, including the record ID and an array of fields with their localized values.

Supports processing multiple input items; batching can be configured to control request throttling. On error, returns error details per item if 'continueOnFail' is enabled; otherwise, execution stops with an error.

Examples

Example 1: Retrieve localized field values for a specific record

Set 'Business Object Name' to the target business object, specify the record's RecId as 'Record ID', and provide the internal field name in 'Field Name'. Optionally configure batching for large input sets.

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