Overview

This node operation is designed to remove a specific tag from a contact identified by their email address. It is useful in scenarios where you want to manage contact tags dynamically, such as removing a tag when a contact no longer meets certain criteria or unsubscribes from a list.

Use Case Examples

1. Removing a promotional tag from a contact who opted out of marketing emails.
2. Untagging a contact from a specific campaign after the campaign ends.

Properties

Output

JSON

• success - Indicates whether the tag was successfully removed from the contact.
• contactEmail - The email address of the contact that was untagged.
• removedTagId - The ID of the tag that was removed from the contact.

Dependencies

• Requires API authentication to the contact management service to perform tag removal.

Troubleshooting

• Ensure the email address is valid and corresponds to an existing contact.
• Verify that the tag ID exists and is associated with the contact before attempting to remove it.
• Common errors include authentication failures, invalid email format, or attempting to remove a tag that the contact does not have.