Actions12
👤 Check/Create Contact
AI-generatedSummary
Check or create a contact in LiraX CRM using phone, name, email, and optional tracking/employee fields.
Inputs
- ext (required) — Internal extension number of the responsible employee. This employee will see the contact in CRM and receive call notifications.
- ani (required) — Main contact phone number in international format. System uses this number to identify contact during incoming calls and link to CRM record.
- name (required) — Full contact name. Displayed in CRM card and during incoming calls. Recommended format: Last Name First Name.
- add_phone — Additional phone numbers for contact, comma-separated. System will recognize contact by any of these numbers.
- emails — Contact email addresses, comma-separated. Used for contact search and integrations with other systems.
- marketingTracking — UTM tags and tracking IDs for analytics. Allows tracking lead sources and advertising campaign effectiveness.
- idempotencySettings — Prevent duplicate operations when retrying failed requests.
Output shape
Contact record from LiraX CRM API reflecting the check/create outcome.
API v4.45 requires
tokenin request body asapplication/x-www-form-urlencoded. Phone numbers are normalized to digits; emails are validated.
Examples
Example 1: Identify existing contact by phone and update responsible employee.
Provide ani and ext; leave name, emails, and tracking fields empty or as needed.