LiraX Telephony icon

LiraX Telephony

Call control, IVR and Voice AI features

Actions9

📞 Make Call

AI-generated

Summary

Initiate an outbound phone call via LiraX telephony.

Inputs

  • from (required) — Internal extension number of the employee initiating the call. Selected from list or entered manually.
  • to (required) — Customer phone number to call. Full international number with country code, without '+' sign or spaces. Automatically cleaned of brackets, spaces, and dashes.
  • idshop — Shop/branch ID. 0 selects the default shop.
  • idempotencySettings — Optional settings for idempotency handling.
  • analyticsSettings — Optional analytics configuration.

Output shape

LiraX API call response payload for the telephony operation.

Phone numbers are normalized by stripping non-digit characters before transmission. Authentication requires the token sent in the request body as application/x-www-form-urlencoded, alongside other parameters. Idempotency is supported via a cached key with a default TTL of 24 hours.

Examples

Example 1: Make a call from internal extension 101 to a customer in Ukraine.

from: 101, to: 380501234567

Links

Discussion