MightyCallInstall

Summary

Fetch the total count of journal requests matching specified criteria within a given time range.

Inputs

• From Date (Required) (required) — The start date and time in UTC (ISO 8601 format) to begin counting records from.
• Additional Filters — Optional filters to refine the count, including Origin (source of requests), State (request result state), Type (request type), To Date (end datetime), Phone, Email, Business Number, Is Read (filter voicemails), Group ID, User ID, VM Box ID, Workflow State, Search Property (field to search within), and Search Text (text to search for).

Output shape

A single JSON object containing the count of requests that meet the provided filters.

The 'From Date' is mandatory; 'To Date' and other filters are optional to narrow the scope. The result returns total request counts matching all applied filters. If no requests are found, count will be zero.

Examples

Example 1: Count all journal requests from January 1, 2024, onwards, regardless of origin or type.

Set "From Date (Required)" to "2024-01-01T00:00:00Z" and leave Additional Filters at default with all 'All' options.

Example 2: Count missed inbound calls between two dates for specific phone numbers.

Set "From Date (Required)" and in Additional Filters set Origin to "Inbound", State to "Missed", input desired phone numbers in the Phone filter, and optionally set "To Date".