NidoInstall

Summary

Create an incident in Nido

Inputs

• title (required) — Title of the incident
• description (required) — Detailed description of the incident
• category — Category of the incident (Elevator, Plumbing, Electricity, Heating, Security, Noise, Parking, Common Areas, Facade, Roof, Garden, Other). Defaults to 'Other' if not set.
• additionalFields.status — Status of the incident (Open, In Progress, Resolved, Closed). Defaults to 'Open'.
• additionalFields.priority — Priority of the incident (Low, Normal, High, Urgent). Defaults to 'Normal'.
• additionalFields.location — Location where the incident occurred.
• additionalFields.assigned_to_id — ID of the user assigned to the incident. Defaults to 0.

Output shape

object

Returns the created incident object from the Nido API for each input item. If the operation receives multiple input items, it will create an incident for each and output each result.

Examples

Example 1: Create a simple incident

Set Title to 'Leaking pipe', Description to 'Water dripping from ceiling in apartment 3B', Category to 'Plumbing', leave additional fields at defaults.

Example 2: Create an incident with full details

Set Title and Description, Category to 'Electricity', Status to 'Open', Priority to 'High', Location to 'Basement', Assigned To ID to 42.