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Messenger → Enviar Template

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Overview

This node operation sends various types of message templates via the Messenger platform. It supports sending button templates, discount coupons, customer feedback surveys, and purchase receipts. This is useful for businesses looking to automate customer interactions on Messenger, such as sending promotional offers, collecting feedback, or confirming orders.

Use Case Examples

  1. Sending a button template with up to 3 buttons to a Messenger user.
  2. Sending a discount coupon template with a title and coupon code.
  3. Sending a customer feedback survey with a title, subtitle, privacy policy URL, and expiration days.
  4. Sending a purchase receipt template including order details, payment method, address, summary, adjustments, and product list.

Properties

Name Meaning
ID Do Canal The Messenger channel ID to send the template through.
ID Do Destinatário The recipient's Messenger ID to whom the template will be sent.
Tipo Do Template The type of template to send, such as button, coupon, customer feedback, or receipt.
Texto Text displayed alongside buttons (only for button templates).
Botões List of up to 3 buttons with type, title, and value (URL or postback response) for button templates.
Título Do Cupom Title displayed on the discount coupon (coupon template only).
Código Do Cupom Discount coupon code (coupon template only).
Título Da Avaliação Main title of the customer feedback survey (customer feedback template only).
Subtítulo Da Avaliação Explanatory text for the feedback survey (customer feedback template only).
Texto Do Botão Text displayed on the feedback button (customer feedback template only).
URL Da Política De Privacidade URL to the business privacy policy (customer feedback template only).
Dias Para Expirar Number of days until the feedback survey expires (customer feedback template only).
Título Da Compra Title for the purchase confirmation (receipt template only).
Subtítulo Da Compra Explanatory text for the purchase (receipt template only).
Número Do Pedido Order number (receipt template only).
Moeda Currency code for the receipt (e.g., BRL, USD).
Método De Pagamento Payment method used for the order (receipt template only).
URL Do Pedido URL to track the order (receipt template only).
Data Do Pedido Order date as a timestamp (receipt template only).
Endereço Address details including street, city, postal code, state, and country (receipt template only).
Resumo Summary of costs including subtotal, shipping, taxes, and total (receipt template only).
Ajustes Adjustments to the order with name and amount (receipt template only).
Produtos List of products with title, subtitle, quantity, price, currency, and image URL (receipt template only).
Nome Do Cliente Name of the customer who made the purchase (receipt template only).
Request Options Settings for batching, SSL certificate validation, proxy, and timeout for the request.

Output

JSON

  • success - Indicates if the template message was sent successfully.
  • messageId - Identifier of the sent message.
  • recipientId - ID of the recipient who received the message.

Dependencies

  • Requires an API key credential for authentication with the NotificaMe Hub API.

Troubleshooting

  • Ensure the channel ID and recipient ID are correct and valid for Messenger.
  • Verify that the template type matches the provided properties; for example, button templates require buttons and text, while coupon templates require coupon title and code.
  • Check network connectivity and proxy settings if requests fail.
  • If SSL certificate errors occur, consider enabling the option to ignore SSL issues, but be aware of security risks.
  • Timeout errors may require increasing the timeout setting in request options.

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