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Ordem de Serviço → Consultar por ID

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Overview

This node integrates with the Nuvem Solution API, providing access to a wide range of business-related resources and operations. Specifically, for the "Ordem de Serviço" (Service Order) resource, the "Consultar por ID" operation allows users to retrieve detailed information about a specific service order by its unique ID.

This functionality is useful in scenarios where you need to fetch the current status, details, or history of a particular service order within an automated workflow. For example, a user might want to automatically pull service order details when processing customer requests or generating reports.

Properties

Name Meaning
ID da Ordem de Serviço The unique numeric identifier of the service order to be retrieved.

Output

The output of this operation is a JSON object containing the detailed data of the requested service order. This includes all relevant fields as provided by the Nuvem Solution API for a service order entity, such as customer info, services included, parts, scheduling, status, and other metadata.

No binary data output is involved in this operation.

Dependencies

  • Requires an API key credential for authentication with the Nuvem Solution API.
  • The node uses bearer token authentication obtained via the configured credentials.
  • The base URL for the API and authentication tokens are managed internally.
  • Proper configuration of the API credentials in n8n is necessary before using this node.

Troubleshooting

  • Common issues:

    • Invalid or expired API credentials will cause authentication failures.
    • Providing an invalid or non-existent service order ID will result in errors or empty responses.
    • Network connectivity issues can prevent successful API calls.
  • Error messages:

    • "Authentication failed: Invalid response from server" indicates problems with the API credentials or network.
    • "The operation "getById" is not supported!" would indicate a misconfiguration or unsupported operation, but this should not occur if parameters are set correctly.
    • HTTP errors returned by the API (e.g., 404 Not Found) typically mean the service order ID does not exist.
  • Resolution tips:

    • Verify that the API credentials are correct and have not expired.
    • Confirm the service order ID exists in the system.
    • Check network connectivity and firewall settings.
    • Enable "Continue on Fail" in the node settings to handle errors gracefully in workflows.

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