Msgboxx Tools Test

msgboxx TEST tools for managing conversations, users, and teams. WORKFLOW: 1) Call User/Team resources to get lists, 2) Extract teamId/userId field from response for matching name, 3) Use extracted teamId/userId in Conversation assignment operations.

Actions6

Conversation → Archive

AI-generated

Overview

This node operation archives a specified conversation in the Msgboxx system. It is useful for workflows that need to manage conversation states, such as moving conversations out of the active inbox to an archive folder for organizational or record-keeping purposes. For example, after a conversation is resolved, this node can be used to archive it automatically.

Use Case Examples

  1. Archiving a customer support conversation after issue resolution to keep the inbox clean.
  2. Automatically archiving conversations older than a certain date to maintain system performance.

Properties

Name Meaning
Conversation Id The unique identifier of the conversation to be archived. This must be a valid conversation ID string.

Output

JSON

  • success - Indicates if the archive operation was successful (true/false).
  • actionTaken - Indicates if an action was performed (true when archived).
  • type - The type of action performed, here it will be 'archived'.
  • conversationId - The ID of the conversation that was archived.

Dependencies

  • Requires an API key credential for authentication to the Msgboxx test environment API.

Troubleshooting

  • Ensure the conversation ID provided is valid and exists in the Msgboxx system to avoid errors.
  • Check API authentication credentials if requests fail due to authorization issues.
  • Verify network connectivity to the Msgboxx API endpoint.

Links

Discussion