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S.C.A.L.A. CRM

Manage contacts, pipeline, tickets, and WhatsApp conversations in S.C.A.L.A. AI OS

Actions19

Contact → Get Timeline

AI-generated

Summary

Fetches the activity timeline for a single S.C.A.L.A. CRM contact by ID via a GET request to /api/crm/contacts/{id}/timeline.

Inputs

  • Contact ID (required) — ID of the contact whose timeline to retrieve. Inserted directly into the request URL path (not URL-encoded).

Output shape

One n8n item per timeline entry if the API response is an array (or has an array in data or results); otherwise a single item containing the whole response object.

Authenticates with the scalaCrmApi credential (base URL and Bearer API token). The exact timeline entry fields are not defined in the node and depend on the API. It runs once per input item, so Contact ID can be set with an expression. There is no pagination or limit parameter. A failed request throws an error unless 'Continue On Fail' is handled elsewhere. The source has no per-item error handling.

Examples

Example 1: Look up a contact's history before replying to them

Resource: Contact, Operation: Get Timeline, Contact ID: ={{$json.id}} from a previous Get All or webhook step.

Example 2: Fetch the timeline for one known contact

Resource: Contact, Operation: Get Timeline, Contact ID set to a fixed ID such as 12345.

Links

Discussion