Synca Cashcow icon

Synca Cashcow

Invoke Cashcow actions via the Synca backend

Actions8

Store → Get Store Mailbox

AI-generated

Overview

This node operation retrieves messages from a store's mailbox using the Synca Cashcow service. It supports filtering and sorting of messages based on various criteria such as message type, read status, date range, customer ID, and search queries. This operation is useful for managing and reviewing customer, system, support, order-related, or product-related messages within an e-commerce or store management context.

Use Case Examples

  1. A store manager wants to fetch unread customer messages from the last week to respond promptly.
  2. A support team needs to retrieve all system messages sorted by date to monitor system alerts.
  3. An order processing team filters messages related to specific orders to track communication history.

Properties

Name Meaning
Credentials API credentials required to authenticate with the Synca Cashcow service.
Page Page number for pagination, starting from 1.
Page Size Number of messages to retrieve per page, with a maximum of 100.
Message Type Type of messages to retrieve, such as all, customer, system, support, order-related, or product-related.
Date From Filter messages from this date (ISO format).
Date To Filter messages until this date (ISO format).
Read Status Filter messages by read status: all, read only, or unread only.
Customer ID Filter messages by a specific customer ID.
Search Query Search within the content of messages.
Order By Sort order for messages, such as by date (newest or oldest first), customer name, message type, or read status.

Output

JSON

  • json - The retrieved mailbox messages and related data from the store.

Dependencies

  • SyncaService for API interaction with Synca Cashcow backend

Troubleshooting

  • Ensure valid API credentials are provided; authentication failures will prevent data retrieval.
  • Pagination parameters (Page and Page Size) must be within valid ranges; invalid values may cause errors or empty results.
  • Date filters must be in ISO format; incorrect formats may lead to no data or errors.
  • If no messages are returned, verify that the filters (message type, read status, customer ID, search query) match existing mailbox data.

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