Actions11
Communication → Create
AI-generatedSummary
Create a communication record in Tecnocall by specifying its type, agent code, customer code, and additional communication data in JSON format.
Inputs
- Type (required) — Type of the communication (e.g., call, message, email).
- Agent Code (required) — Code of the agent handling the communication.
- Customer Code (required) — Code of the customer involved in the communication.
- Data (required) — Communication data in JSON format, such as message content or call duration.
Output shape
a single record
Returns the created communication record details as a JSON object.