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Tecnocall

Tecnocall API

Actions11

Communication → Create

AI-generated

Summary

Create a communication record in Tecnocall by specifying its type, agent code, customer code, and additional communication data in JSON format.

Inputs

  • Type (required) — Type of the communication (e.g., call, message, email).
  • Agent Code (required) — Code of the agent handling the communication.
  • Customer Code (required) — Code of the customer involved in the communication.
  • Data (required) — Communication data in JSON format, such as message content or call duration.

Output shape

a single record

Returns the created communication record details as a JSON object.

Discussion