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Trilox

Interact with Trilox API for conversation management and human handover

Actions3

Conversation → Check Handler

AI-generated

Summary

Retrieve the current handler information for a specific conversation by its unique chat ID within a selected Trilox app.

Inputs

  • App (required) — Select the Trilox app (chat inbox). Apps are automatically loaded from the project associated with your API key.
  • Chat ID (required) — Unique identifier for the conversation

Output shape

a single JSON object representing the conversation handler details

Returns the handler information for the conversation identified by the given chat ID. If no handler is associated or conversation is not found, returned data structure depends on the Trilox API response. The output is paired to the input item for tracking.

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