Actions27
- Activity Actions
- Conversation Actions
- Lead Actions
- Message Actions
- Person Actions
Conversation → Get or Create
AI-generatedSummary
Retrieve an active conversation for a specified contact or create a new one if none exists using the given channel.
Inputs
- Contact ID (required) — The ID of the contact person to get or create a conversation for (as returned in person.contacts[].id).
- Channel (para criar se necessário) (required) — The channel used to create a new conversation if an active one does not exist. Can be selected from a searchable list or provided by ID.
Output shape
a single conversation object
Returns the conversation data as a single object within the node's output array. The conversation is either fetched if active or newly created with the specified channel.