Actions58
- Lead Management Actions
- User Agent Management Actions
- Campaign Management Actions
- Phone DID Management Actions
- List Management Actions
- Reporting Monitoring Actions
- System Info Actions
- Other Operations Actions
User Agent Management → Add User
AI-generatedSummary
Add a new user to VICIdial's User Agent Management.
Inputs
- baseURL (required) — Base VICIdial URL (no trailing /vicidial portion)
- function (required) — API function name (auto-filled as 'add_user')
- user — Comes from the VICIdial credential
- pass — Comes from the VICIdial credential
- source — Defaults to the source defined in the VICIdial credential
- agent_user (required) — Agent user ID
- agent_pass (required) — Password for the agent user
- agent_user_level (required) — Level of the agent user
- agent_full_name (required) — Full name of the agent user
- agent_user_group (required) — User group for the agent
- phone_login — Phone login for the agent user
- phone_pass — Password for the phone login
- hotkeys_active — Enable or disable hotkeys (0 or 1)
- voicemail_id — Voicemail ID for the agent
- email — Email address of the agent
- wrapup_seconds_override — Override for wrapup seconds
- agent_choose_ingroups — Allow agent to choose ingroups (0 or 1)
- in_groups — Pipe-delimited ingroups for the agent
- requestOptions — Various request options such as batching and timeout
Output shape
no body — success/failure only
Requires specific parameters to be set; will not return any data upon successful execution.
Examples
Example 1: Adding a new user agent to manage calls
Set baseURL to your VICIdial server, provide agent_user, agent_pass, agent_full_name, agent_user_group, and required credentials.