Overview

This node operation mutes a WhatsApp Channel within a specified session. It is useful for scenarios where you want to temporarily silence notifications or messages from a particular WhatsApp Channel without deleting or disconnecting it. For example, muting a channel during non-working hours or when managing multiple channels to avoid distractions.

Use Case Examples

1. Mute a WhatsApp Channel by providing the session name and channel ID to stop receiving notifications from that channel.
2. Use batching options to control the rate of mute requests when muting multiple channels programmatically.

Properties

Output

JSON

• success - Indicates if the mute operation was successful.
• channelId - The ID of the WhatsApp Channel that was muted.
• message - Additional information or status message about the mute operation.

Dependencies

• Requires an API key credential or authentication token to access the WhatsApp API for muting channels.

Troubleshooting

• Ensure the session name and channel ID are correct and valid; incorrect values will cause the mute operation to fail.
• If SSL certificate validation fails and the request is rejected, enable the 'Ignore SSL Issues' option to bypass SSL errors (not recommended for production).
• Proxy settings must be correctly configured if used; incorrect proxy details can cause request failures.
• Timeout settings should be adjusted based on network conditions; too short a timeout may abort valid requests.