Overview

This n8n node interacts with the Zalo messaging platform to manage unread marks on conversations. Specifically, for the resource 'Đánh Dấu Chưa Đọc' (Unread Mark) and operation 'Lấy DS Chưa Đọc' (Get Unread List), the node retrieves a list of conversations that have unread messages. This is useful for automating workflows that need to process or notify about unread messages in Zalo chats, such as customer support automation or message monitoring.

Use Case Examples

1. Automatically fetch the list of unread conversations to trigger notifications or follow-up actions.
2. Integrate with CRM systems to update customer interaction status based on unread messages.
3. Generate reports on unread message counts for team performance tracking.

Properties

Output

JSON

• json - The main output containing the list of unread conversations retrieved from Zalo.

Dependencies

• Requires valid Zalo API credentials including cookie, IMEI, and user agent for authentication.

Troubleshooting

• Common issues include invalid or missing credentials, resulting in errors like 'No API instance found. Please make sure to provide valid credentials.'
• Errors related to unsupported operations or resources if incorrect parameters are provided.
• Network or API errors from Zalo service may cause request failures; ensure network connectivity and API availability.

Links

• Zalo Node Documentation - Official documentation and usage guide for the Zalo node in n8n.