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360dialog

Send WhatsApp messages via the 360dialog Messaging API

Actions4

Message → Send Template

AI-generated

Summary

Send a WhatsApp message using an approved 360dialog template, bypassing the 24-hour window.

Inputs

  • to — Recipient phone number in international format (digits only). Strips +, spaces, and dashes.
  • recipient — Business-Scoped User ID (BSUID) for users whose phone number is hidden behind a WhatsApp username.
  • template (required) — Approved template to send. Choose from the list, or specify an ID using an expression (format: name|language).
  • templateFields (required) — Dynamic mapping of template variables (body, header, buttons) to input values, populated based on the selected template.

Output shape

A single item containing the API response with a simplified messageId, waId, and userId.

The operation validates that the template is approved. If the 24-hour window has closed, the node throws an error (use this operation to re-engage).

Examples

Example 1: Send a template to a phone number

Set 'To' to a phone number and select a template from the list.

Example 2: Send a template to a user ID

Set 'Recipient' to a BSUID and configure the template variables in 'Template Fields'.

Links

Discussion