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Actions76

Escalation → Get

AI-generated

Summary

Retrieve details about a specific escalation using its ID.

Inputs

  • escalationId (required) — The ID of the escalation to be retrieved.
  • requestOptions — Optional request settings.
  • batching — Settings to control how requests are batched (items per batch, interval).
  • allowUnauthorizedCerts — Accept insecure SSL certificates.
  • proxy — Specify an HTTP proxy if needed.
  • timeout — Define the maximum wait time for a server response.

Output shape

a single escalation record

Returns the details of the specified escalation. Ensure the escalation ID is valid to prevent errors.

Examples

Example 1: Get details of an escalation with ID 'esc-12345'.

Set 'escalationId' to 'esc-12345'.

Discussion