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Send and manage omnichannel messages via Sinch Conversations API

Actions3

Message → Send WhatsApp Template

AI-generated

Summary

Send an approved WhatsApp template message to a recipient via the Sinch Conversations API.

Inputs

  • whatsappTo (required) — Recipient WhatsApp phone number in E.164 format (e.g. +14155552671).
  • whatsappTemplateId (required) — Approved WhatsApp template identifier formatted as 'templateName,languageCode'.
  • templateVariableCount — Number of body placeholder variables (0 to 20) present in the selected template.
  • var1 — Body placeholder value for template variable {{1}}.
  • var2 — Body placeholder value for template variable {{2}}.
  • var3 — Body placeholder value for template variable {{3}}.
  • var4 — Body placeholder value for template variable {{4}}.
  • var5 — Body placeholder value for template variable {{5}}.
  • var6 — Body placeholder value for template variable {{6}}.
  • var7 — Body placeholder value for template variable {{7}}.
  • var8 — Body placeholder value for template variable {{8}}.
  • var9 — Body placeholder value for template variable {{9}}.
  • var10 — Body placeholder value for template variable {{10}}.
  • var11 — Body placeholder value for template variable {{11}}.
  • var12 — Body placeholder value for template variable {{12}}.
  • var13 — Body placeholder value for template variable {{13}}.
  • var14 — Body placeholder value for template variable {{14}}.
  • var15 — Body placeholder value for template variable {{15}}.
  • var16 — Body placeholder value for template variable {{16}}.
  • var17 — Body placeholder value for template variable {{17}}.
  • var18 — Body placeholder value for template variable {{18}}.
  • var19 — Body placeholder value for template variable {{19}}.
  • var20 — Body placeholder value for template variable {{20}}.

Output shape

a single record

Returns an object containing messageId, queued status, acceptedTime, recipient E.164 number, templateId, languageCode, provider name ('Sinch Conversations'), channel ('WHATSAPP'), and the raw API response body.

Examples

Example 1: Send a standard WhatsApp template message without variables

Set To to '+14155552671', select an approved template, and leave Template Body Variable Count at 0.

Example 2: Send a personalized WhatsApp template message with two body parameters

Set To to '+14155552671', select a template, set Template Body Variable Count to 2, and fill in values for Variable {{1}} and Variable {{2}}.

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