Send Typing Indicator
AI-generatedSummary
Send a typing indicator to a customer through WhatsApp, Instagram, or Messenger to signal that you are typing a message.
Inputs
- Customer Lookup (required) — Choose how to identify the customer: by Customer ID, Phone Number, or Instagram Username.
- Customer ID (required) — The ID of the customer to send the typing indicator to (required if Customer Lookup is Customer ID).
- Phone Number (required) — The phone number of the customer including country code (required if Customer Lookup is Phone Number).
- Instagram Username (required) — The Instagram username of the customer (required if Customer Lookup is Instagram Username).
- Channel — The messaging channel to use; can be WhatsApp, Instagram, Messenger, or auto-detected based on customer data (leave empty for auto-detect).
- WhatsApp Phone Number — Select which WhatsApp phone number to send the typing indicator from (required if channel is WhatsApp and multiple numbers are connected).
- Instagram Account — Select which Instagram account to send the typing indicator from (required if channel is Instagram and multiple accounts are connected).
- Facebook Page — Select which Facebook Page to send the typing indicator from (required if channel is Messenger and multiple pages are connected).
Output shape
a JSON object representing the API response to the typing indicator request
The operation returns the server's response on sending the typing indicator; errors are captured if the request fails.