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Núcleo Wondai

Atendimento de IA no Núcleo Wondai: preparar conversa (GATE liga/desliga + contexto operacional ANTES da LLM), buscar cliente, resolver catálogo (fuzzy), criar/alterar/cancelar pedido, consultar contexto e registrar conversa. Assinatura HMAC; o tenant vem do token.

Pedido → Detalhar

AI-generated

Summary

Retrieve detailed information about an existing order by its short number or UUID, optionally scoped to a customer's phone number.

Inputs

  • ref (required) — Short number (e.g., 64) or UUID of the order. Used to identify the specific order to retrieve.
  • pedidoTelefoneCliente — Optional customer phone number to restrict the response to orders belonging to that phone number. Useful for verifying ownership in contexts like WhatsApp interactions.
  • tokenIdOverride — Optional dynamic token returned by multi-tenant bootstrap; must be used together with the dynamic Signing Secret.
  • signingSecretOverride — Optional ephemeral secret returned by bootstrap; must be kept confidential and excluded from logs or outputs.

Output shape

a JSON object representing the full order details, including its items and item IDs

The order must belong to the tenant associated with the token. If the specified order belongs to another bakery, the API returns a 404 error. When a customer phone number is provided, the API returns the order only if it belongs to that customer, otherwise a 404 error occurs.

Examples

Example 1: Retrieve an order by its short number

Set 'ref' to the order's short number (e.g., "64") and optionally provide 'pedidoTelefoneCliente' for customer verification.

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