Actions309
- System Actions
- Contact list
- Contact details
- List organizations
- List policies
- List active jobs
- List activities
- List active alerts (triggered conditions)
- List all available automation scripts
- Device Custom Fields
- List devices
- List devices (detailed)
- List enabled notification channels
- Global custom fields
- Update global custom field values
- List groups (saved searches)
- List locations
- List device roles
- List notification channels
- List organizations (Detailed)
- List scheduled tasks
- List supported 3rd party software
- List users
- Find devices
- End user list
- Technicians list
- Get user roles
- Management Actions
- Create a contact
- Update a contact
- Delete a contact
- Get custom fields policy conditions
- Create custom fields policy condition
- Get windows event conditions
- Create windows event condition
- Delete policy condition
- Get custom fields policy condition
- Get windows event condition
- Create new organization
- Approve/Reject devices
- Reset alert/condition
- Reset alert/condition and provide custom data for activity
- Schedule maintenance
- Cancel maintenance
- Windows service control
- Decommission device
- Update device information
- Device link
- Reset device policy overrides
- Reboot device
- Remove device owner
- Device scripting options
- Run script or built-in action
- Set device owner
- Modify Windows Service configuration
- Run OS patch apply
- Run OS patch scan
- Run Software patch apply
- Run Software patch scan
- Add new location to organization
- Generate installer
- Update organization
- Update location
- Change organization policy mappings
- Creates new Policy
- Create end user
- Update a specific end user
- Delete end user
- Update device access for end user
- Create a technician
- Update a technician
- Delete a technician
- Add user role members
- Remove users from user role
- Set organization access permissions for a role
- NodeRoles Actions
- Webhooks Actions
- KnowledgeBaseArticles Actions
- Upload temporary attachments
- Archive knowledge base articles
- Archive knowledge base folders
- Create knowledge base articles
- Update knowledge base articles
- Delete knowledge base articles
- Delete knowledge base folders
- Download knowledge base article
- Get knowledge base article
- Lists organization knowledge base articles
- Get global knowledge base article
- Lists global knowledge base articles
- Get knowledge base article signed urls
- Returns knowledge base folder
- Move knowledge base items
- Restore archive knowledge base articles
- Restore archived knowledge base folders
- Upload knowledge base articles
- Download related item attachment
- Get related item attachments signed urls
- ChecklistTemplates Actions
- OrganizationChecklists Actions
- Archive organization checklists
- List client checklists
- Create organization checklists
- Update organization checklists
- Create organization checklists from templates
- Get client checklist
- Delete an organization checklist
- Delete organization checklists
- Get organization checklist signed urls
- Promote organization checklists
- Restore organization checklists
- OrganizationDocuments Actions
- Archive an organization document
- Archives organization documents
- Create organization document
- List all organization documents with field values
- Create organization documents
- Update organization documents
- Delete an archived organization document
- Get organization document signed urls
- List organization documents with field values
- Restore an organization document
- Restore multiple multi page organization documents
- Update organization document
- DocumentTemplates Actions
- AssetTags Actions
- CustomFields Actions
- RelatedItems Actions
- AssetRelationships Actions
- SoftwareLicenses Actions
- UnmanagedDevices Actions
- Backup Actions
- Billing Actions
- Get all accounts
- Creates a new account
- Get specific account
- Updates an account
- Deletes an account
- Retrieves an agreement list.
- Creates an agreement.
- Deactivate agreement
- Retrieves an agreement given its ID.
- Updates an agreement.
- Approves invoices
- Archive invoices
- Get all invoices
- Creates an invoice
- Export invoices
- Get invoice by ID
- Updates an invoice
- Unarchive invoices
- Update invoice note
- Activates a product
- Get all products
- Creates a product
- Deactivates a product
- Get product by ID
- Updates a product
- Creates an adhoc ticket product.
- Creates a catalog ticket product.
- Get all products related to a ticket
- Removes a list of ticket products from a ticket
- Updates a ticket product.
- Updates PSA properties of a ticket time entry
- CustomTabs Actions
- Create a new Custom Tab
- Retrieve a Custom Tab
- Update a Custom Tab
- Delete a Custom Tab
- Get End User
- Get Organization
- Get Role
- Retrieve all of the custom tabs available to end user views
- Retrieve all of the custom tabs available for global scope
- Rename a Custom Tab
- Set the tab visibility of the specified tab
- Update the order of custom tabs for end-user tabs
- Update the order of custom tabs for global scope
- Update Order
- Update the order of custom tabs for a specific role
- Ticketing Actions
- VulnerabilityManagement Actions
- Devices Actions
- Device details
- Device currently running (active) jobs
- Device activities
- Device alerts (triggered conditions)
- Device disk drives
- OS Patch installation report for device
- Software Patch history for device
- Last logged-on user information
- Device network interfaces
- OS Patches
- Pending, Failed and Rejected Software patches for device
- Device processors
- Windows services
- Device software inventory
- Device storage volumes
- Device custom fields
- Update Field Values
- Get summary of device policy overrides
- Geolocation Actions
- Groups Actions
- Organization Actions
- Location Actions
- Queries Actions
- Antivirus status report
- Antivirus threats report
- Computer systems report
- Custom fields detailed report
- Custom fields report
- Device health report
- Device backup usage
- Disk drives report
- OS Patch installation report
- Software Patch history report
- Last logged-on user report
- List Network Interfaces
- Operating systems report
- Pending, Failed and Rejected OS patches report
- Pending, Failed and Rejected Software patches report
- Get summary of device policy overrides
- Processor report
- RAID controller report
- RAID drive report
- Scoped custom fields detailed report
- Scoped custom fields report
- Software inventory
- Disk volumes report
- Windows services report
- Users Actions
Ticketing → List ticket log entries
AI-generatedSummary
Retrieve log entries for a specified ticket by its ID, optionally filtering by log entry type and other parameters, with support for pagination and batch processing.
Inputs
- ticketId (required) — Specify the numeric ID of the ticket whose log entries you want to list.
- returnAll — Choose whether to return all log entries or only a single page of results.
- additionalFields — Optionally filter log entries by type, create time, anchor ID, and set the page size for pagination.
- options — Configure advanced request options such as custom headers, query filters, batching, debug output, pagination parameters (mode, page size, cursor, max pages, etc.), and request timeout.
Output shape
a list (array) of ticket log entry records
Supports automatic pagination based on the configured pagination mode (offset, cursor, or next URL) when Return All is enabled. Debug output in the response includes full details of API requests if debug option is enabled.