Actions56
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Ticket → Get History
AI-generatedSummary
Retrieve the history of ticket records, optionally filtered by ticket number, with control over pagination.
Inputs
- Return All — Boolean flag to determine whether to fetch all history records or limit the number of results.
- Limit — Maximum number of ticket history records to return; effective only if 'Return All' is false.
- Filters.Ticket Number — Filter to restrict history results to a specific ticket identified by its ticket number.
Output shape
a list of ticket history records, each representing a historical change entry related to tickets. The output size corresponds to the 'Return All' and 'Limit' parameters and may be filtered by ticket number.
If 'Return All' is true, all matching ticket history entries are returned; otherwise, up to 'Limit' entries are returned. Filtering by ticket number is optional.